Privacy Policy

Effective Date: October 14, 2026

This Privacy Policy outlines how Gray Harbor (Pty) Ltd ("we", "us", "our") collects, manages, uses, and protects personal information of users ("you", "your") visiting grayharbor.pro, in full compliance with the Protection of Personal Information Act No. 4 of 2013 (POPIA) of South Africa.

1. Responsible Party

Gray Harbor (Pty) Ltd acts as the Responsible Party (or Information Officer) under POPIA guidelines. Should you have any concerns regarding your privacy, you can reach us at [email protected].

2. Information We Collect

We collect and process the following categories of data:

Submitted Information: Name, Email Address, Contact Number, and message content shared through our contact forms.
Automated Analytics: IP Addresses, browser versions, operating system details, activity logs, and cookie preferences.

3. Purposes and Legal Grounds of Processing

Purpose of Processing	Information Used	POPIA Basis of Processing
Addressing inquiries and client relations	Name, Email, Phone, Message content	Consent and Execution of Contract
Monitoring traffic and service performance	IP address, browser parameters, analytics cookies	Legitimate Business Interests (Opt-In Consent)

4. Retention of Information

We do not store your information longer than necessary to achieve the objective for which it was gathered, unless legal requirements dictate longer storage under South African law.

5. Your Data Protection Rights

Under the provisions of POPIA, South African users possess the following rights:

Request access to your stored personal information.
Request correction or deletion of obsolete, inaccurate, or excessive data.
Object to processing on reasonable grounds.
Lodge a complaint with the national regulatory agency (The Information Regulator of South Africa at inforegulator.org.za).